Welcome to GLOBAL FAUNA TRADING FZE LLC (“Company”, “we”, “our”, or “us”).
By accessing, browsing, or purchasing products through https://www.globalfaunaae.com/, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
If you do not agree with these Terms, please discontinue use of the website.
1. Our Products
GLOBAL FAUNA TRADING FZE LLC supplies pet-care products in the categories represented in our current product listings, including:
• Litter, litter boxes, liners, odour-control products, and waste bags
• Pet bowls, food dispensers, drinking fountains, and replacement filters
• Shampoos, conditioners, sprays, wipes, brushes, trimmers, and nail clippers
• Toys, scratchers, tunnels, puzzle products, and interactive play items
• Harnesses, collars, leads, travel carriers, and transport cages
2. Eligibility
To use this website or purchase products from us, you must:
• Be at least 18 years of age;
• Possess the legal capacity to enter into binding agreements;
• Provide accurate, complete, and current information.
Users under the age of 18 may use the website only under the supervision of a parent or legal guardian.
3. Customer Responsibilities
By using our website, you agree to:
• Provide accurate billing and shipping information;
• Review product dimensions, size, capacity, materials, intended pet type, and stated use before purchase;
• Choose products suitable for the intended animal’s species, size, weight, temperament, and behaviour;
• Follow manufacturer instructions, product labels, assembly requirements, cleaning directions, and safety warnings;
• Inspect collars, harnesses, leads, carriers, fasteners, electrical parts, and cables before use where relevant;
• Supervise pets where appropriate and remove damaged toys or products with loose parts;
• Comply with applicable laws and regulations.
Customers are responsible for checking that a product is suitable for the intended pet and use.
4. Product Information Disclaimer
We make reasonable efforts to keep product descriptions, images, prices, dimensions, materials, and specifications accurate.
However:
• Product colours may vary due to screen settings and photography;
• Packaging may differ from the images shown;
• Manufacturers may revise product specifications without notice;
• Measurements may have minor production or measurement variations;
• Availability is subject to stock levels.
Features and performance statements shown in product listings may be based on information supplied by the manufacturer or retailer. Results and suitability can vary by product, animal, and use. GLOBAL FAUNA TRADING FZE LLC does not guarantee that all website information will always be complete, current, or error-free.
5. Orders and Payments
All orders are subject to our acceptance, stock availability, and payment authorization.
We reserve the right to:
• Refuse or cancel an order;
• Limit quantities purchased;
• Request additional verification before processing an order.
Payment must be received and approved before products are dispatched.
Customers are responsible for ensuring that payment information is accurate and authorized.
6. Product Safety Notice
Pet products should be selected and used according to the intended animal, the product listing, and the manufacturer’s instructions.
Pet owners should:
• Check size, weight guidance, dimensions, capacity, and intended pet type before choosing bowls, harnesses, collars, toys, or carriers;
• Adjust harnesses and collars securely and inspect webbing, clips, leads, carrier doors, and fasteners before use;
• Use grooming products according to their labels and handle nail clippers, trimmers, blades, and other grooming tools carefully;
• Keep sharp grooming tools, electrical components, and cables away from children and animals when not in use;
• Supervise play where appropriate, inspect toys regularly, and remove damaged items or parts that could detach;
• Keep electrical parts dry and disconnect powered fountains or grooming devices before cleaning unless the product instructions say otherwise;
• Use travel carriers within their stated size and weight guidance, secure fasteners, and check airline or carrier acceptance requirements before travel;
• Prevent pets from chewing or swallowing litter, filters, packaging, cables, or toy components;
• Clean bowls and fountains and replace filters in accordance with product instructions.
No toy, harness, carrier, or similar product should be assumed to be indestructible, escape-proof, or risk-free in every situation. Animal behaviour varies, and pet owners remain responsible for appropriate supervision and handling.
Product information on this website is not veterinary advice. Consult a qualified veterinary professional about an animal’s health, injury, skin condition, diet, or other medical concern.
7. Intellectual Property
All content displayed on this website, including:
• Logos
• Product descriptions
• Images
• Graphics
• Text
• Website design
remains the property of GLOBAL FAUNA TRADING FZE LLC or its licensors.
No content may be copied, reproduced, distributed, modified, or used without prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, GLOBAL FAUNA TRADING FZE LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.Inclusion of applicable terms of goods/services is mandatory including but not limited to the below recommended points. “(Website) will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”. Governing Law: “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
9. Sanctioned Countries
GLOBAL FAUNA TRADING FZE LLC will not deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the laws and regulations of the UAE. We reserve the right to reject or cancel transactions that violate applicable sanctions, export controls, or UAE regulatory requirements.
10. Payment & Currency Information
The displayed price and currency at checkout will be the price and currency shown on the transaction receipt. Any cardholder statement entry may reflect the card issuer’s applicable currency conversion policies, and multiple transactions may appear as separate entries.
Customers are responsible for reviewing transaction details before completing payment.
11. Third-Party Links
Our website may contain links to third-party websites for customer convenience.
We do not control and are not responsible for:
• Third-party content;
• Privacy practices;
• Products or services offered by external websites.
Accessing third-party websites is at the user’s own risk.
12. Governing Law
Any purchase, dispute, claim, or matter arising out of or in connection with this website shall be governed by and construed in accordance with the laws of the UAE. Any legal proceedings arising from the use of this website or purchase of products shall be subject to the jurisdiction of the competent courts in Dubai, UAE.
13. Changes to These Terms
Updated versions will be published on this website and become effective upon posting.
14. Contact Information
GLOBAL FAUNA TRADING FZE LLC
Address: Sheikh Khalifa Street, Ajman, United Arab Emirates
Email: [email protected]
Phone: +971559882912
Website: https://www.globalfaunaae.com/